TREXON GLOBAL LLC · POLICY DRAFT
Shipping & Delivery Policy
Carefully packed. Thoughtfully delivered. Free US shipping on orders over $50 and our 100% Breakage-Free Transit Guarantee are confirmed. Delivery timings and claim procedures below are proposed pending fulfillment confirmation.
Destinations and rates
We plan to ship within the United States. Shipping is free when the merchandise subtotal after discounts exceeds $50, before tax. An order of exactly $50 does not qualify. Rates for other orders, destination exclusions and available services will appear before live payment. No real-time shipping or tax calculator is currently connected.
Processing and delivery
Proposed service targets: dispatch in 1–3 business days, then domestic delivery in approximately 3–7 business days. These are not guaranteed and must be confirmed with the fulfillment provider. Holidays, remote destinations, carrier delays and exceptional events may extend delivery. Contact support for time-sensitive orders before purchase.
Tracking and address changes
Once live fulfillment is connected, a shipping email will include the carrier and tracking number. Tracking may take time to update. Contact support promptly for address corrections before dispatch; changes after dispatch are not guaranteed.
Lost or stolen deliveries
Check the delivery location, household members and carrier record, then contact info@trexonglobal.space with the order number. We will investigate with the carrier and determine the appropriate remedy under the circumstances and applicable law. Do not assume a carrier “delivered” scan automatically removes your rights. Liability rules and investigation timelines require review before launch.
100% Breakage-Free Transit Guarantee
If fragile goods arrive broken in transit, retain the items and packaging and send photographs to support. Verified transit damage is eligible for a replacement or refund. This guarantee does not cover damage after delivery from misuse, drops or thermal shock, and does not limit statutory rights.
Contact
Trexon Global LLC · 2138 N 178th St, Shoreline, WA 98133 · info@trexonglobal.space · +1 804-485-4602 Order receipts, tracking emails and actual shipping options will become available after live commerce is connected.